At Eshas.com, we strive to ensure your complete satisfaction with every purchase. Our 14-day Mind-Relax product return or exchange policy is designed to offer you peace of mind when shopping with us. Here’s what you need to know about our return & exchange policy:

1. Initiating a Return or Exchange: If you wish to return or Exhange a product, please contact us via WhatsApp at +91 96551 85070 or +91 96552 15060 to discuss the return process.

2. Defective or Damaged Products: If you receive a defective product or if your item is damaged during shipping, we will gladly exchange it for you at no additional cost. Simply reach out to us via WhatsApp, and we’ll arrange for a replacement promptly.

3. Unsatisfactory Products: Should you find that the product you ordered does not meet your expectations or needs, you have 7 days from the date of delivery to inform us. Contact us via WhatsApp, and we’ll assist you in arranging a return or exchange at no expense to you.

4. Products Requiring Service: If you encounter any issues with a product after 7 days of usage and it requires servicing, please reach out to us via WhatsApp. We will coordinate with the manufacturer to facilitate the necessary service.

SPECIAL CONDITIONS :
1. If within seven days there is a service issue with the product and if the customer prefers to return or exchange, then we offer free return & exchange shipping.
2. If there is no issue with the product and the customer had made a wrong choice of product, ordered by mistake, or changed their mind, then we will charge the customer for return & exchange shipping because it’s the customer’s fault.

At Eshas.com, your satisfaction is our priority. We’re committed to providing you with exceptional customer service and ensuring that you’re fully satisfied with your shopping experience, including easy options for Return & Exchange.